Rights & Responsibilities
We believe in a partnership between patients and healthcare providers based on mutual respect, trust, and transparent communication.
Your Rights
Right To Respectful Care
You have the right to receive considerate, respectful, and compassionate care regardless of your age, gender, religion, cultural background, or personal values.
Right To Dignity
Your personal dignity will be respected at all times, with care provided in a safe and secure environment free from abuse or harassment.
Right To Non-Discrimination
We are committed to providing care without discrimination based on race, religion, ethnicity, gender, sexual orientation, or disability.
Right To Information
You have the right to receive clear, accurate information about your diagnosis, treatment plan, expected outcomes, and potential risks in a language you understand.
Right To Informed Consent
You must be fully informed before giving consent to any procedure, treatment, or clinical trial, and you have the right to refuse treatment to the extent permitted by law.
Right To Privacy
Your privacy during medical examinations, procedures, and personal hygiene activities will be strictly maintained at all times.
Right To Confidentiality
All your medical and personal records will be kept strictly confidential and will only be shared with those directly involved in your care or as required by law.
Right To Safety
You will receive care in a clean, safe environment, with measures in place to protect you from infections, falls, and medical errors.
Right To Medical Records
You have the right to request, review, and receive copies of your medical records and reports within a reasonable timeframe.
Right To Know Care Providers
You have the right to know the identity, professional status, and qualifications of the doctors, nurses, and staff involved in your care.
Your Responsibilities
Provide Accurate Information
Provide complete and accurate information about your medical history, current symptoms, medications, allergies, and past hospitalizations.
Follow Treatment Plans
Adhere to the prescribed medical plan, take medications as advised, and follow dietary or mobility instructions given by your clinical team.
Respect Hospital Staff & Patients
Treat fellow patients, doctors, nurses, and hospital staff with courtesy and mutual respect, maintaining a calm and supportive healing atmosphere.
Respect Hospital Property
Observe silence in designated areas, adhere to visiting hours, follow hygiene guidelines, and take care of hospital facilities and amenities.
Meet Financial Commitments
Fulfill hospital billing and insurance co-pay obligations promptly as per agreed fee structures and policies.