Privacy Policy

PARAM MATERNITY & SURGICAL NURSING HOME is committed to respecting the privacy of every individual who shares information or data with us. Your privacy protection is of paramount importance to us, and we strive to take due care and protection of the information we receive from you, the User.

In this regard, we strictly adhere to the various governing laws of India, including:

• The Information Technology Act, 2000 – Section 43A.
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

This Privacy Policy (“Privacy Policy”) applies to the collection, storage, processing, disclosure, and transfer of your Personal Information (defined below) as per the above-mentioned laws, particularly when you use the website parammaternity.com (“Website”) operated by PARAM MATERNITY & SURGICAL NURSING HOMEfor any information or services (“Services”).

The terms ‘You’ or ‘Your’ refer to you as the User (registered or unregistered) of the Website and/or Services, and the terms ‘We’, ‘Us’, and ‘Our’ refer to PARAM MATERNITY & SURGICAL NURSING HOME.

By choosing the Opt-In option on the Website and thereafter by providing us your personal information, availing services of PARAM MATERNITY AND SURGICAL NURSING HOME, or making use of the facilities provided by the Website, you freely consent to the collection, storage, processing, disclosure, and transfer of your Personal Information in accordance with the provisions of this Privacy Policy and any amendments thereof.

You acknowledge that you have provided your Personal Information out of your free will and after understanding how it will be used. You also consent that the collection, storage, processing, disclosure, and transfer of any Personal and privacy Information shall not cause any wrongful loss to you, if it is done in accordance with the provisions of this Privacy Policy.

We shall not be liable for any loss that may happen to you owing to the provision of wrongful Personal Information by you. We will share personal information outside of PARAM MATERNITY AND SURGICAL NURSING HOME only when we have your consent. We will ask for your explicit consent to share any sensitive personal information.

The kinds of information that we collect about you include but are not limited to the following:

Additionally, we track your usage details such as time, frequency, duration, and pattern of website use, features used, and records of interaction with PARAM MATERNITY AND SURGICAL NURSING HOME representatives.

We collect your Personal Information directly from you, from third-parties, and automatically through our Website. Specifically, we collect information when you:

• Fill out the patient registration form or hospital check-in forms.
• Provide details to a PARAM MATERNITY AND SURGICAL NURSING HOME healthcare professional or representative.
• Register an account or complete profile steps on our Website.
• Provide your Personal Information to us during the course of receiving healthcare services.
• Use interactive tools or request appointments on our Website.
• Provide access to other related healthcare services.
• Allow cookie tracking in your browser.

Your Personal Information may be used or processed for various purposes including but not limited to:

• To provide effective medical treatments and hospital services.
• To operate, maintain, audit, and improve the Website and our digital services.
• To perform studies, research, and analysis for improving our clinical practices and technologies.
• To ensure that content displayed is customized to your interests and clinical requirements.
• To contact you via phone, SMS, WhatsApp, or email for appointments, billing updates, technical issues, and administrative announcements.
• To send promotional material, vaccination reminders, and medical alerts from us or our channel partners.
• To transfer info if our institution is acquired by or merged with another healthcare facility.
• To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Use, or as otherwise required by law.

Once you have freely consented to share your Personal Information with us, you authorize us to exchange, transfer, share, and part with all or any of your Personal Information across borders and from your country to any other countries across the world with cloud service providers and our affiliates, agents, third-party service providers, partner banks, and financial institutions for the purposes specified under this policy or as required by applicable law.

You acknowledge that some countries where we may transfer your Personal Information may not have data protection laws as stringent as the laws of your own country. When PARAM MATERNITY AND SURGICAL NURSING HOME transfers your Personal Information to another entity within or outside your country of residence, we place contractual obligations on the transferee to adhere to the provisions of this Privacy Policy.

We may store temporary or permanent ‘cookies’ on your computer. You can erase or choose to block these cookies from your computer using browser settings. If you have turned cookies off, you may be prevented from using certain features of the Website.

We may allow authorized third parties to place or recognize a unique cookie on the User’s browser or device for optimization of services. PARAM MATERNITY AND SURGICAL NURSING HOME does not store personally identifiable information in cookies.

Further, we do not exercise control over external sites displayed as search results or links from within our Services. These other sites may place their own cookies, collect data, or solicit personal information, for which PARAM MATERNITY AND SURGICAL NURSING HOME is not responsible or liable.

The security of your Personal Information is of utmost importance to us. We have adopted reasonable security practices and procedures, including role-based access control, password protection, and encryption, to ensure that the Personal Information collected is secure.

We restrict access to your Personal Information to employees, agents, and third-party service providers on a strict need-to-know basis. While we endeavor to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance regarding the security of your Personal Information. We will not be liable in any way for any breach of security or unintended loss or disclosure of information.

You have the right to withdraw your consent at any point, provided such withdrawal is intimated to us in writing through an email at [email protected].

Once you withdraw your consent, we shall have the option not to fulfill the purposes for which the Personal Information was sought and we may restrict you from using our Services or accessing the Website.

You also have the right to rectify, update, or correct the Personal Information that we have collected. To request corrections, please write to our Grievance Officer citing the reason for such rectification.

We have appointed a Grievance Officer to address any concerns or grievances that you may have regarding the processing of your Personal Information.

If you have any such grievances, please write to our Grievance Officer at: